Frequently Asked Questions (FAQ)

Below are some of the common questions we have received from our clients. If you have a question that has not been answered below, simply call us at (202) 527-9166, and we will gladly assist you.

  1. What is Executive Space Solutions?
  2. Are you an office provider?
  3. Are you advisory services really free & unbiased?
  4. How can you help me in my office search?
  5. Will my office rental rates be more expensive if I use Executive Space Solutions?
  6. Why are there no prices for full-time offices on your website?
  7. What do the star ratings indicate?
  8. What is an Executive Space Office?
  9. Is executive space more expensive than leasing prime office space?
  10. Can I furnish an executive space office with my own furniture and IT systems?
  11. Will my details ever be given or sold to any other company?
  12. What should I expect to happen after I have contacted you about my needs?

Question: What is Executive Space Solutions?

Answer:

Executive Space Solutions helps growing companies develop and implement workspace strategies. Each year we help hundreds of growing companies, mobile workers & entrepreneurs discover better ways to work and grow their businesses.

We work with executives to align the right workspace strategy with their business goals. Our consultative-style approach and personal service address the typical challenges growing companies face: start-up phase, new market entry, unpredictability of employee numbers, flexibility, total occupancy cost savings, speed to market, and capital expenditure savings.

Executive Space Solutions powers three service brands: The ESS Network, Workspace Advisors & touchdownSPACE.

The ESS Network consists of workspace suppliers in the leading urban markets around the globe, who offer high-quality space at terms significantly more flexible than traditional office leases. We’re adding the locations in our network to our online database for our clients can search & compare online before touring space in person.

Workspace Advisors provide live help and free advisory services while representing our client’s interests – and because of our ‘supplier neutrality’ policy, the client always receives the best terms.

touchdownSPACE is a web-based reservation system for professional on-demand office and meeting space.

Question: Are you an office provider?

Answer:

No. We do not own or manage office properties. Just like Hotels.com does not own any hotels. We represent you, the client, to ensure your workspace strategy is aligned with your business goals. We’ll assist you from start to finish, and ensure you secure the right space and the best terms.

Question: Are you advisory services really free & unbiased?

Answer:

Yes. We make money from advertising, which allow us to cover our costs. So just like you can watch TV shows for free, you never pay for advice from our experienced and knowledgeable Workspace Advisors.

We maintain a policy of ‘supplier neutrality’. Since all network members pay the same advertising fees, we are able to provide our clients with unbiased advisory services.

Question: How can you help me in my office search?

Answer:

You may start by searching The ESS Network to compare properties in your desired location, then give us a call to schedule tours. You can search by location, metro station, star rating, and office provider. Or for live help and advice, contact our Workspace Advisors by calling (202) 527-9166, requesting a callback, or live chat with someone right from our website. Workspace Advisors will consult with you regarding the space you require and advise on available options, inform you of relevant pricing, and arrange appointments on your behalf. We’ll even help you negotiate favorable pricing and terms.

Question: Will my office rental rates be more expensive if I use Executive Space Solutions?

Answer:

No. The rates that office providers offer through our network are the same (or lower) as they would be if you contacted them directly. Executive Space Solutions fees are paid out of our suppliers’ marketing budgets just like other advertising they conduct. We have developed strong relationships with local office providers and due to the volume of business we refer, many of our clients receive discounted terms…especially after we finish negotiating on their behalf!

Question: Why are there no prices for full-time offices on your website?

Answer:

Availability within each property changes quite often, sometimes daily, and so does the pricing, depending on which offices are available. Prices also vary within each property based on the size, view and type of offices available. Other variables which can affect the price: length of term, configuration, services required, number of people, etc. We communicate regularly with the locations in our network to stay informed of pricing and availability, so by calling us we can advise you on the current market and how to negotiate pricing that meets your budget.

Question: What do the star ratings indicate?

Answer:

  • 1 Star  (Low end):   We do not list 1 star properties.
  • 2 Stars (Budget Driven):  Functional office or coworking space with basic facilities offered. Suitable for budget driven companies or for back office set ups with little or no client contact.
  • 3 Stars (Economical/Professional):  These properties are upscale in some areas.   Offices and common areas are moderately appointed with an average level of quality.   Some properties are in Class A buildings and some are in Class B buildings.
  • 4 Stars (Upscale):  These properties are upscale in all areas.  Offices and common areas are progressively more refined and stylish.  The physical attributes reflect an obvious enhanced level of quality throughout.   All 4 star properties are in prestigious Class A buildings in prominent locations.
  • 5 Stars (Luxurious):  These high quality properties reflect the characteristics of the ultimate in luxury and sophistication.  Offices and common areas are first class.  The physical attributes are extraordinary in every manner.   All 5 star properties are in prestigious Class A buildings in prominent locations.

Question: What is an Executive Space Office?

Answer:

Executive Space offices (also known as Business Centers, Executive Suites, Serviced Offices, or Furnished Offices) are fully furnished, move-in ready offices. They also provide you with telecom/internet connections and secretarial facilities, giving you everything you need to get your office up and running right away. Executive Office Space allows you to focus solely on your business, eliminating all the tiresome responsibilities that would usually come with managing office space. They also put an end to expensive leases with long term liabilities, as they offer flexible terms. The monthly fee usually consists of a single payment that covers everything from office cleaning to electricity and Internet charges, eliminating variable costs.

Question: Is executive space more expensive than leasing prime office space?

Answer:

Many businesses save a lot of time and money with Executive Space. Depending on the size of the company and specification required, traditional office space can cost from $10,000 – $100,000 just to set up the correct infrastructure. In addition, time and money is lost monthly in managing traditional office space. With a Executive Space, all of this cost and hassle is usually saved, making it a more viable option for businesses. Our Workspace Advisors can help you with more detailed information and cost analysis for your specific requirement. Learn more about how executive space compares to traditional office space here.

Question: Can I furnish an executive space office with my own furniture and IT systems?

Answer:

Yes. Most office providers will allow you to bring in your own furniture and IT systems. However, there may be fees associated, so be sure to discuss this with our Workspace Advisors.

Question: Will my details ever be given or sold to any other company?

Answer:

Client information is never given or sold to any third party and is kept strictly for the use of Executive Space Solutions. Unless you have specified otherwise, we will serve as your liaison with the workspace providers so that you are not overwhelmed with a ton of phone calls and emails. Please let us know if you have any preferences in how we handle your information. (If you reserve on-demand workspace through our touchdownSPACE service, your information will be sent to the location so they can prepare for your arrival.)

Question: What should I expect to happen after I have contacted you about my needs?

Answer:

It’s simple – our goal is to ensure your workspace strategy is aligned with your business goals.
1) A Workspace Advisor will be assigned to work with you directly.
2) Your Workspace Advisor will contact you to clarify any questions regarding your needs, define your most important needs, and discuss possible solutions.
3) Our team will conduct a full market analysis and discuss them with you
4) Once you have selected the ideal location(s), we will schedule tours for you.
5) Once you select the preferred location, we will help you negotiate the best terms for your budget.